Dish Network Frequently Asked Questions (FAQ)

Got a few questions about Dish Network ? We answer a couple of them right here.

I just ordered my package. How long before I can get Dish Network installed ?

> Usually all orders placed by noon can be scheduled and installed within 24-48 hours. We install 7 days a week.

How long does it take to install everything ?

> Our qualified technicians come with all the equipment on the installation date, and usually complete the work within 2 hours.

Order your Dish Network package now by visiting our Dish Programming page and selecting your package.

There are a lot of trees/buildings around my property. Will this be a problem ?

> Trees or buildings can interfere with the signal. If you can trim any trees that may be in the way then do so. Should the installation fail for this reason your work order will be cancelled with no hassles. Please note that your dish (when installed) will face the southern sky, so identify that direction and see whether there is any interference from trees or buildings.

Is Dish Network offered in all states and US territories such as Puerto Rico ?

> Yes it is. However, if you live in Puerto Rico or Hawaii you may require a larger dish.

After I have placed my order how is my programming activated ?

> You do not have to worry about that. The technician who is in charge of your installation will bring all the necessary equipment, and then a Dish Network customer representative will help you activate your favorite programming.

To place your order call _______ and mention Promo Code: _____

I am interested in foreign programming. Do you offer such ?

> Yes, in fact Dish Network is the leader when it comes to international programming. You can find programming in such diverse languages such as French, Urdu, Chinese, Farsi, Hebrew, Italian, Japanese, and many more. We are the only provider in the United States to offer Vietnamese programming. This package is known as Thuan Viet. For more on international programming please click here.

Can you really get up to 4 rooms/TV's connected for free ?

> Yes. You can get up to 4 rooms or TV's hooked up to Dish Network for no extra charge.

When will my town get local channels in HD ?

> Dish Network is in the process of adding HD programming all across the country. For a list of towns and cities please visit our Dish Network blog.

Is there a charge for the Dish DVR ?

> Yes there is, but it's very minimal. If you order a DishDVR package then the fee is included (waived). You get the best programming starting at only $24.99/mo

What is Dish HD Absolute ?

> Dish HD Absolute no longer exists. Dish Network now offers the option of adding HD programming for only $10. Visit our Dish Network HD page here. To order Dish Network click here.

What channels can I get with Dish HD Essential ?

> See above.

What channels can I get with Dish HD Ultimate ?

> See above.

I am a Spanish speaker. Do you offer Latino programming ?

> Dish Network has not forgotten about the Latino community in the United States. We offer 3 latino programming packages. Dish LATINO, Dish LATINO Dos, and Dish LATINO Max. Pricing starts at $9.99/mo (for 6 months).

Interested in our Latino programming ? Visite nuestra página de Dish LATINO.

 I am interested in adult programming. Do you have any packages ?

> Of course Dish Network has adult programming for aficionados. We have 9 channels that you can choose from. View our Dish Network adult programming page for more info.

How about sports packages ? Do you offer any ?

> Dish Network would be crazy not to. That's why we have the Dish Network Sports package for our sports fanatics. Get the best in football, baseball, hockey, soccer, and much more !

 How do I order the Taiwanese Mega Pack ?

> Visit our Taiwanese Mega Pack page to see the programming available to you. It only costs $34.99/mo to get this package.

 How do I order the Arabic Elite Super Pack ?

> Visit our Arabic Elite Super Pack page to see the programming available to you. It only costs $44.99/mo.

I want to install DISH Network but I do not own the apartment/house I live in.

> No problem. All you need to do is have the Landlord/Homeowners Association Letter of Permission form completed and ready to hand over to the DISH Network rep. at the time of installation.

What/How much is the deposit for Dish Network ?

> If you choose to commit to a 24-month (2 years) contract with Dish Network then your deposit is $0. If not it's $99. CLICK HERE to order online, or call ______. Mention Promo Code ____. This promo code will give you the best deals.

I recently lost Food Network/HGVT (Home & Garden TV) on my cable company. Does Dish Network carry either, or both, of these channels ?

> Of course ! Our America's Top 120 (and the subsequent higher ones: America's Top 200, America's Top 250 & America's "Everything" Pak) package carries these channels. Pricing starts at only $24.99/mo (with a commitment). To order call ______ and mention Offer Code _____ to get your deposit waived !

Do I need a credit card to order DISH Network ?

> For contractual purposes we do require a credit card most of the time. The name on the card and the DISH account need to match to prevent fraud. Once your DISH account has been set up, your credit card number is stored in a secure, encrypted location, which the DISH Customer Care Reps do not have access to.

Your monthly payments, however, need not be made with a credit card. You can do those with a debit card.

Why do you ask that I provide my social security number ?

> When you order DISH Network we give out over $1000 worth of equipment. We need to see whether you have reasonable credit first before we can proceed with the order. It is understandable that most people will feel uncomfortable giving out their SSN but you can rest assured that you are dealing with a very reputable company with over 15 million customers already (who also gave out their SSN's), and is a publicly-traded company on NASDAQ. It is like getting a new phone contract. That is one of the first things they will ask for.

You can enter it on our secure order page if you feel uncomfortable giving it out over the phone.